Clínica Serrano Sánchez

Visit us: Avenida de Levante 187 · 28521 Rivas-Vaciamadrid
Call us: 914 126 845
WhatsApp: 622 799 652

Privacy Policy

1. Purpose of this privacy statement

Thank you for visiting the website of Víctor Serrano Sánchez and for your interest in our company. The protection of your personal data is important to us. For this reason, we would like to inform you in detail below about the data that is collected when you visit the website of Víctor Serrano Sánchez and how we process or use this data.

2. Collection and use of your data

a) Automatically generated data

If you only visit our website to obtain information, non-personal data will be collected automatically. This includes the following data:

  • Date and time of opening one of our web pages.
  • Country of origin, language settings.
  • The type of your browser and operating system.
  • The page you last visited.
  • Access status (file transferred, file not found, etc.)
  • The time spent on our web pages, as well as your IP address.

This data is collected and processed to enable you to use the web pages you have opened, for statistical purposes and to improve the content and functionality of our web pages. The data is processed anonymously, i.e. it is never linked to your person.

b) Personal data and consent

Personal data, such as your name, email address or postal address, will only be collected if you make it available to us, for example, in the context of a registration, an order for products or services or when requesting images from our image database.

The data you provide to us will only be used to complete the activities you request, for example, to provide the images you have requested from our image database.

The personal data you provide to us will only be collected, processed and used for other purposes once you have given us your prior consent. Your personal data will only be used for the purpose and to the extent stated in your consent.

You may withdraw your consent at any time with immediate effect for the future. Please send your withdrawal of consent to the address stated in clause 7.

3. Third party access to your personal data

Personal data will be collected, processed and used by us.

In order to process orders, your data may be passed on to service providers supporting us (e.g. shipping, logistics and payment service providers). If we make deliveries or advance payments, for example for a purchase made in exchange for an invoice, we reserve the right to obtain creditworthiness information from a credit reporting agency in order to safeguard our legitimate interest.

We will ensure that our affiliated companies and service providers supporting us comply with the relevant legal regulations on data protection and the obligations arising from this privacy statement.

Otherwise, no third party will have access to your personal data. In particular, we will not sell or use it in any other way. Only if officially requested or required by law, will we communicate the data to the competent government authority.

4. Use of cookies

We use cookies for our website. Cookies are small text files that are sent from our web server to your browser when you visit one of our websites and are stored by your browser on your computer. We use “permanent cookies” and “session cookies”.

The data stored in permanent cookies (which are stored for a maximum of 12 months) are intended to automatically recognise your computer the next time you open one of our websites and to display information tailored specifically to your interests.

The data stored in session cookies are intended to provide you with unrestricted use of our services and to make our websites as convenient as possible while you visit our website. Session cookies are deleted as soon as you close your browser.

No personal data is stored in the cookies we use. Nor do we use any technology that associates the information obtained through cookies with your personal data.

Your browser settings allow you to determine for yourself whether cookies are set and retrieved. In your browser, for example, you can completely disable the cookies that are stored, restrict them to certain websites, or set your browser to automatically notify you as soon as a cookie is about to be installed and you request a response. If you disable session cookies, you may not be able to use all the functions offered by our websites.

5. Contact

Personal data will be collected when you contact us (e.g. via a contact form). The specific contact form shows which data will be collected when you contact us. This data will only be used to establish contact and to handle your specific request. The legal basis for data processing is our legitimate interest in handling your request in accordance with Art. 6 (1) f) GDPR. Once your request has been fully processed, your data will be deleted, unless statutory retention periods preclude this.

6. Links to third party websites

This website contains links to third-party websites (e.g. our business partners or social media providers). Once you have clicked on the link, we no longer have any influence on the way in which any personal data submitted as a result of clicking on the third-party link (e.g. your IP address) is collected, processed and used, as we have no control over the conduct of the third parties. We assume no liability for the processing of such personal data by third parties.

7. External services

We embed external services or content (e.g. map service providers) on our website. If you use such services or if third-party content is displayed to you, communication data will be exchanged between you and the respective provider for technical reasons.

Sometimes the provider of the particular third-party services or content may also process your data for other purposes of their own. To the best of our knowledge, we have configured the services or content of providers who are known to process data for their own purposes in such a way that either no communication takes place for purposes other than displaying the content or services, or that any communication only takes place if you actively decide to use the service. Since we have no influence on the data collected by third parties or on the way in which they process it, we cannot provide any binding information on the purpose and scope of the processing of your data.

Therefore, for more information about the purpose and scope of the processing of your data, please refer to the data protection information provided by the providers of the services and content we incorporate and who are legally responsible for data protection.

8. Links to third party websites

This website contains links to third-party websites (e.g. our business partners). These are external websites, the content of which is beyond our control. We therefore expressly exclude any liability for the content of external websites. In particular, we are not responsible for the data protection precautions implemented by the operators of such websites.

9. Transfer of your personal data to associated companies and third parties

Within the Clinica Serrano Sanchez group of companies, only those companies have access to your data that require it to fulfil contractual or legal obligations or to which we are authorised to communicate personal data on the basis of a balance of interests.

The service providers we use may also receive data for these purposes. These are companies from the IT and telecommunications services categories. Our service providers are carefully selected and regularly monitored by us. They only process personal data on our behalf and in strict accordance with our instructions on the basis of relevant processing contracts.

Otherwise, no third parties will have access to your personal data. In particular, we will not sell or use it in any other way. Only if officially requested or required by law, will we communicate the data to the competent government authority.

10. Rights of the interested party

Applicable data protection legislation gives you extensive rights vis-à-vis the controller (see clause 2 above) in relation to the processing of your personal data. Every data subject has the following rights:

  • Right to be informed about the data we store about you;
  • Right to rectification, erasure or restriction of processing of your personal data;
  • Right to object to processing (for further details, see clause 14)
  • Right to data portability;
  • Right to complain to a data protection supervisory authority.

11. Withdrawal of consent given

If you have given your consent to the processing of personal data, you may withdraw it from us at any time. This also applies to the withdrawal of declarations of consent that were given before the GDPR came into force, i.e. before 25 May 2018. Please note that the withdrawal will only have effect for the future. This will not apply to any processing that takes place before the consent is withdrawn.

12. Information about your right to object

You have the right to object at any time to the processing of your data on the basis of Art. 6 (1) f) GDPR (data processing on the basis of a balance of interests) if your particular situation justifies this. Within the meaning of Art. 4 (4) GDPR, this also applies to any profiling based on the above provision.

If you lodge an objection, we will no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.

In individual cases, we process your personal data for direct advertising. You have the right to object at any time to the processing of your personal data for the purposes of such advertising; this shall also apply to profiling to the extent that it is related to such direct advertising.

If you object to processing for the purposes of direct advertising, we will no longer process your personal data for these purposes.

The objection can be made informally using the term “Objection” and indicating your name, address and date of birth, and should be addressed to Víctor Serrano Sánchez – info@clinicaserranosanchez.es – Avenida de Levante 187 · 28521 Rivas-Vaciamadrid

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